Refund policy

1. Cancel any time

You can cancel a subscription at any time. Cancelling stops future charges. You keep your paid features until the end of the period you already paid for. We do not give partial refunds for the unused part of a period, except as set out below.

2. When we refund

We refund in these cases:

• First payment: you can ask for a full refund within 7 days of your first payment for a paid plan.
• A duplicate charge or an obvious billing error.
• A technical or delivery problem that stops you from using the paid features, and that we could not fix within a reasonable time after you told us.
• A refund is required by law, or we agree to one in writing.

3. When we generally do not refund

Unless the law says otherwise, we do not refund when:

• the Service worked as described and has no significant fault;
• you no longer need it, bought by mistake or did not understand the plan, and the first-payment window has passed;
• a subscription renewed and you forgot to cancel (the renewal is a billing period you can use, and you can cancel before the next one);
• the charge is from your AI model provider, not from us: model usage is billed by the provider you choose;
• your access was ended because you broke our terms;
• an app or an account you automated was limited or closed by the app's owner.

4. How to ask for a refund

Write to us at the email address on the Contact page. Please include the email address of your account, the order or receipt number, and the reason. We may ask for more information to verify the request.

5. How long it takes

We reply within 5 business days of receiving complete information. Approved refunds go back to the original payment method. When the money arrives depends on your bank or card issuer, and usually takes 5 to 10 business days. Please contact us before opening a chargeback, because we can usually solve it faster.

6. Taxes and currency

Refunds are made in the currency you paid, and include the taxes charged on that payment. Currency conversion differences are outside our control.

7. Changes to this policy

We may update this policy. The new version applies from the date it is posted here, and does not change refunds for purchases made before that date.

8. Contact

Questions about refunds: use the email address on the Contact page.